NHS Pharmacy First Scheme
Get Fast, Expert Care with NHS Pharmacy First Services in Central London
The NHS Pharmacy First Scheme is an initiative created to help patients get the medication they need for specific conditions without seeing the GP. This now means we can now prescribe antibiotics to you without needing a prescription. Head down to Star Pharmacy in Westminster for your appointment.
NHS Pharmacy First Services in London. Quick and Quality Care for Common Conditions
Pharmacy First enhances the NHS Community Pharmacist Consultation Service, providing timely, high-quality care for seven common conditions, reducing the need for GP visits for these issues. If you are not eligible for NHS care or are a tourist in London, we can still help you using our private pharmacy services. Contact Us for more info.
Sore Throat
Pain, irritation, difficulty swallowing, dry or scratchy sensation, redness or swelling or hoarseness in your voice?
Free For Ages: 5 years and over.
Ear Pain
Discomfort, hearing loss, fever, irritability, fluid draining, difficulty sleeping, loss of appetite, balance issues?
Free For Ages: 1-17 years.
Infected Insect Bite
Redness, swelling, itching, pain, raised bumps, bruising, pus or pimples, infections, allergic reactions?
Free For Ages: 1 and over.
Bacterial Skin Infection
Red sores or blisters, fluid-filled blisters, honey-coloured crusts, itching and irritation, enlarged lymph nodes?
Free For Ages: 1 and over.
Shingles
Painful rash, localised symptoms, pain and sensation changes, flu-like symptoms?
Free For Ages: 18 years and over.
Sinusitis
Nasal congestion, facial pain, nasal discharge, headache, coughing, fatigue, sore throat, loss of smell and taste?
Free For Ages: 12 years and over.
Urinary Tract Infection (Women)
Burning sensation, frequent urinating, urgency to urinate, cloudy or strong smelling urine, pelvic discomfort, blood in urine, fatigue or weakness?
Free For Ages: 16-64 years.
Contraception
Looking for a place in London for emergency contraception services? Visit Star Pharmacy, our team will guide you to best possible outcome.
Free for all ages.
How Does It Work?
We’ve made booking your Pharmacy First appointment in Central London simple and seamless. Discover our three-step process below.
Step 1 - Schedule an Appointment or Walk-In
You can either schedule an appointment in advance using our booking system or if you are nearby, you can always pop into the pharmacy at a time that is convenient to you.
Step 2 - Speak To Our Qualified Pharmacists
During your appointment, the pharmacist will ask you a series of questions to help accurately diagnose your symptoms and provide you with the correct treatment
Step 3 - Receive Treatment
After your consultation, if appropriate, our pharmacist will provide you with the medication required to help you overcome the condition. If your consultation was online based, you will need to come to the pharmacy to collect your medication. For walk-in consultations, you can pick up your prescriptions right away.
Why Choose NHS Pharmacy First?
Fast Access to Care
No need for a GP appointment.
Expert Pharmacists
Trained professionals ready to assist you.
Convenient Locations
Easily accessible pharmacies across Central London.
Free Service
NHS-funded service available to everyone.
What Our Patients Say
EXCELLENT Based on 461 reviews Posted on Google Megan Burkowsky10/08/2025Trustindex verifies that the original source of the review is Google. Absolutely wonderful personnel and service! Thank you!Posted on Google Tehleel08/08/2025Trustindex verifies that the original source of the review is Google. I’ve got my Rabies Vaccine from here and it has been a great experience! Harsh was quite quick with the vaccine so it didn’t hurt at all!Posted on Google Iwan Santoso06/08/2025Trustindex verifies that the original source of the review is Google. I"am very happy and satisvy with the earwax been cleaning and also the staff very helpfull and kindness. Keep it Harsh..your good person and kind. God bless you.Posted on Google Janine Earl28/07/2025Trustindex verifies that the original source of the review is Google. I was unable to book a Dr appointment without an extensive wait, but Star Pharmacy were able to provide an on-the-spot consultation and prescription. Sara provided an amazing service, and was very helpful.Posted on Google Eliza Phibbs28/07/2025Trustindex verifies that the original source of the review is Google. Very efficient service and friendly and helpful staffPosted on Google Imo B23/07/2025Trustindex verifies that the original source of the review is Google. Wonder service, every time I come to this pharmacy it’s makes me feel happy, and i big thank you miss Sara for her hard work.Posted on Google GJ R22/07/2025Trustindex verifies that the original source of the review is Google. Great Pharmacy, had ear wax treatment from Sara, wonderful servicePosted on Google Samrin Zareen22/07/2025Trustindex verifies that the original source of the review is Google. I had the most wonderful experience with Reem at Star Pharmacy. From the very first visit, she made me feel heard, supported, and genuinely cared for. I actually found myself looking forward to coming into the clinic because of her warm, welcoming nature and the trust she built with me. Reem went above and beyond to address all my concerns, patiently guiding me and helping me feel more in control of my health. She didn’t just provide answers—she empowered me to become more self-sufficient in my health journey. Her knowledge, kindness, and professionalism truly made a lasting impact. Thank you, Reem—you’ve been such a bright light in my wellness journey, you’re a gem!Posted on Google Scott20/07/2025Trustindex verifies that the original source of the review is Google. Simply, awesome!! These amazing people have looked after me like I was family for years now🙏🏻🫶🏻Posted on Google Anne-Marie Alexander18/07/2025Trustindex verifies that the original source of the review is Google. I had a very speedy and professional service . The issue I presented with was sorted out in two visits . I would like to say particular thanks to Sara who was amazing .
Where To Find Us
Star Pharmacy in London, located in Westminster, provide NHS Pharmacy First services, and with our 5-star track record and over 70 years of quality patient care, you can be assured that you are in safe hands.
Name: Star Pharmacy & Clinic
Address: 33 Strutton Ground, London SW1P 2HY
Phone: 020 7222 1589
Pharmacy First FAQs
Who is eligible for pharmacy first?
There are 6 primary conditions of eligibility for the pharmacy first service.
- Being a resident in the local area
- Symptoms matching the current conditions
- Children
- Adults
- Patients looking for advice
- NHS exception status
How much does the service cost?
The service is free of charge under the NHS Pharmacy First scheme. It’s best to understand the age range provided for each service.
- Sore Throat: 5 years and over
- Ear Pain: 1-17 years old
- Infected Insect Bite: 1 and over
- Bacterial Skin Infection: 1 and over.
- Shingles: 18 years and over
- Sinusitis: 12 years and over
- UTI: 16-64 years
- Contraception is free for all ages.
Do I have to pay for medication prescribed by the pharmacist?
The prescriptions provided by the pharmacist are chargeable unless you are exempt from paying for prescriptions. You also do not need to pay anything additional if you have a prescription prepayment certificate.
How long the appointment take?
Appointments should only take a maximum of 20 minutes or less.
Can I have a walk-in appointment?
Absolutely, you can either book an appointment for an online consultation or you can visit us in the clinic at any time during our opening hours.
Do I need to book an appointment to see the pharmacist?
You can book an appointment using our online booking to see the pharmacist, but it is not mandatory to do so.
What should I do if my health conditions persist?
If your conditions still persist after the treatment or they have gotten worse, it’s important to see your doctor for further advice. If it’s an emergency then please dial 111.